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OTHER TYPES OF CLAIMS
OTHER TYPES OF CLAIMS
OTHER TYPES OF CLAIMS

CONTACT CENTER

Ask us your questions by sending an email using the contact form.
Click the button below.

Or call us on weekdays from 8am to 6pm

+351 217 958 690

+351 965 955 701

contact center

Ask us your questions by sending an email using the contact form.
Click the button below.

Or call us on weekdays from 8am to 6pm

+351 965 955 701

+351 217 958 690

HOW TO ACT

It is imperative to be able to minimize the consequences of the accident, knowing how to act in these circumstances. Try to stay calm and follow these steps:

It is imperative to be able to minimize the consequences of the accident, knowing how to act in these circumstances. Try to stay calm and follow these steps:

1

ARE THERE ANY PEOPLE INJURED?

Check if someone is injured and if so, call 112 immediately.

2

IS THERE DAMAGE?

Check what the damage was, as well as what may have caused it, and try not to touch the traces of the accident.

3

INFORMATION TO HAVE AT HAND

Always have your insurance policy at hand.

4

IN THE EVENT OF THEFT OR ROBBERY

In case of theft or robbery, contact the authorities as quickly as possible.

1

ARE THERE ANY PEOPLE INJURED?

Check if someone is injured and if so, call 112 immediately.

2

IS THERE DAMAGE?

Check what the damage was, as well as what may have caused it, and try not to touch the traces of the accident.

3

INFORMATION TO HAVE AT HAND

Always have your insurance policy at hand.

4

IN THE EVENT OF THEFT OR ROBBERY

In case of theft or robbery, contact the authorities as quickly as possible.

1

ARE THERE ANY PEOPLE INJURED?

Check if someone is injured and if so, call 112 immediately.

2

IS THERE DAMAGE?

Check what the damage was, as well as what may have caused it, and try not to touch the traces of the accident.

3

INFORMATION TO HAVE AT HAND

Always have your insurance policy at hand.

4

IN THE EVENT OF THEFT OR ROBBERY

In case of theft or robbery, contact the authorities as quickly as possible.

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HOW TO REPORT

Report the claim as quickly as possible

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FILL IN THE FORM

Fill in the suitable claim form, available in FORMS  to keep in mind any information relevant to its settlement.

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SEND IT TO CARAVELA

After the participation is filled, use the CONTACT FORM  to send it to Caravela.

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DOCUMENTATION

During the participation or management of the claim process, always gather all the documents that you possess and that, in your opinion, can speed up the settlement of the claim.

HOW TO REPORT

Report the claim as quickly as possible

icon-responsabilidade Created with Sketch.

FILL IN THE FORM

Fill in the suitable claim form, available in FORMS  to keep in mind any information relevant to its settlement.

icon-digital Created with Sketch.

SEND IT TO CARAVELA

After the participation is filled, use the CONTACT FORM  to send it to Caravela.

icon-documentacao Created with Sketch.

DOCUMENTATION

During the participation or management of the claim process, always gather all the documents that you possess and that, in your opinion, can speed up the settlement of the claim.

STILL HAVING DOUBTS?

Please send us an email using the contact form.
Click the button below.

Or call us on weekdays from 8am to 6pm

+351 217 958 690

+351 965 955 701

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USEFUL INFORMATION